How to Track Your Order on CARA

Tracking your order is simple and helps you stay updated on its delivery status. Follow these easy steps to track your order:

  1. Log in to Your CARA Account
    Start by logging into your Cara account using your credentials.

  2. Navigate to Your Account
    Once logged in, go to your account section by clicking on your account icon.

  3. Click on 'Orders'
    In the account menu, select "Orders" to view all your past and current orders.

  4. Select the Order You Want to Track
    Find and click on the specific order you want to track. This will bring up the order details.

  5. Check Delivery Dates and Tracking Information
    In the order details, you'll find information about delivery dates, tracking statuses, and any important updates for each shipment.

  6. Notifications: Stay informed throughout the delivery process with notifications sent via email and our app.


Tracking Status:


Pending

Your order is under review. Expect a call or, an Email if additional verification is required

Confirmed

Items are being packed for delivery, with a commitment to on-time delivery. Look out for an order confirmation email.

Shipped

The items have been packed and are ready for handover to our delivery partner. You can manage shipment cancellations or update your shipping details from the Orders tab.

Out for Delivery

Your shipment is in route from our hub/warehouse to your location

 

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